Category Archives: Air Quality

Bruno Air Conditioning Owner Hires 100th Collier Employee, Reflects on Rapid Growth – Naples Herald

There are few people in Southwest Florida who views opportunity like Louis Bruno does.

For Bruno, owner and founder of Bruno Air Conditioning, opportunity comes knocking every time a technician goes out for a service call, or when a complaint from a customer hits his desk (which they all do).

“This is my American dream,” Bruno says of his three-year-old company, which recently celebrated its 100th job created in Collier County. All told, the A/C firm has over 165 employees across Southwest Florida and the Tampa/Orlando region.

“It pumps me up about job creation. I have an employee that has ten kids; we’re not going to work every day just for ourselves, we’re going for our families,” Bruno said. “As all the jobs come in, we have an extreme focus on training.”The 27-year-old entrepreneur sometimes reflects on how far the company has come since it started out of his garage three years ago.

Bruno and his management team recently created Bruno University, a training program specializing in mentoring those with no experience in the A/C industry to learn the tricks of the trade in six weeks.

And they built a house.

louis bruno headshot
© Naples Herald

“It’s a replica training room at our headquarters with every possible application we can put in a house,” Bruno says of the project. “This way, our guys aren’t in somebody’s home making mistakes. They’re making them here, learning the right way, the right process, the right procedure, so we can end up with a better client experience.”

Bruno U has certified 16 technicians, with another eleven going through the process right now.

In Bruno Air’s first 2 years of business, they completed roughly 23,000 service calls. In the first nine months of 2015, that numbered doubled and, in January, the company hit a milestone with their 50,000th call, meaning total visits to clients’ homes.

“It really excites me to get there so quickly,” Bruno said. “The first nine months of 2015 we saw the same amount of clients in the first two years of business. We’ve grown month over month since the very beginning.”

Most business owners would be thrilled with a complaint ratio of .0003 percent.

Not Bruno.

“Every complaint hits my desk. I care significantly about all of our core customer experiences.”

Bruno Air Conditioning owner Louis Bruno looks on as some trainees do some work on a unit
Bruno Air Conditioning owner Louis Bruno looks
on as trainees do some repair work. © Naples
Herald

A check with the Better Business Bureau revealed the company has 21 complaints with the firm, which is voluntary for any company to join, since Bruno Air began operations in 2012.

Of the 21, 11 were verified to be resolved satisfactorily by complainants, with the remaining 10 either resolved by the business but the consumer did not accept the response, or the complainant did not follow up with the BBB.

As a result of this, Bruno Air’s A+ rating was dropped to a B and their accreditation revoked for the first time, pending an appeal.

Bruno attributes the issue to the dramatic growth his company has seen in the last 18 months.
“I believe that it’s about volume, and we’ve taken steps to improve our customer experience.”

Such as creating his own customer experience index, which tracks essential aspects of each client’s interaction with Bruno Air, including communicating effective timeframes, showing up in said timeframes, client conversations and overall customer satisfaction.

“We built it to be super anonymous, our techs have no way to manipulate the data, and we made it easy for people to fill out. We’ve had a 95% completion rate since we launched it in October.”

Of nearly 24,000 reviews, 23475 gave Bruno Air a “cool” review, with 375 giving a “not cool” review. A “cool” rating is achieved by getting a minimum 4.5 out of a 5-point scale.

“It really gives me the ability to separate the data and figure out which departments need work and need help.”

Despite the recent mishap with the Better Business Bureau, Bruno believes his accreditation will return soon, and he cited the high percentage of positive reviews Bruno Air has garnered across the Internet, via Google reviews, Angie’s List (a popular local business review tool), and others.

And he isn’t shying away from the negative criticism.

“You choose to be a part of BBB. I think it’s very important to have an organization that holds companies accountable.”

“I care about every single poor experience, however as a part of doing business you have a certain amount you just can’t make happy. That doesn’t mean I’m not going to try.”

I’m dreaming of an Allergy-Free Christmas…

brunoAhchoo!

Bless you! Gesundheit!

The holiday cheer is here but some of our allergies have us decorating the tree in less than festive ways. If you’re spreading more than holiday cheer from endless sneezing, it may not be your Christmas tree that’s setting off your allergies, it may be your indoor air quality.

Find your filtration solution for clean, efficient indoor air quality!

Let’s start simply! Your indoor air quality can be drastically improves with the right air conditioner filter. Residential filters range in efficiency ratings, and selecting a higher MERV rating will result in more thorough removal of particulates from your airstream. Look for filters with MERV ratings of 9 to 12 for best results.

Schedule preventive maintenance to improve your indoor air quality with Bruno Air. Having your air conditioner or heat pump serviced in the quarterly will ensure that your system in performing to its optimum capacity.

Duct cleaning is also an important cleaning service that can improve indoor air. As you dust off your light fixtures and bookshelves, consider how dust can build up in your air ducts. When was the last time they had a good cleaning? Call Bruno Air Conditioning to schedule a professional cleaning to thoroughly remove dust and other debris from the system. It’s also helpful to have leaks diagnosed and sealed to keep insects, rodents and other contaminants out of your system.

Another factor that can aggravate your allergies is mold. Living in sunny Florida makes us accustomed to more than sandy toes and tan skin, it also introduces us to high humidity. Control the humidity and moisture in your home to avoid mold with a dehumidifier.

Allowing mold to develop unchecked can lead to structural and decor damage in addition to affecting personal health. Air conditioners can keep humidity in control during heavy use, but mild climates may require supplemental dehumidification solutions. An air purifier can provide higher MERV ratings while working appropriately with your central heating and air conditioning equipment. Germicidal units are especially beneficial because they include trap and kill technology for removing and destroying particulates circulating in your home. They also work to cleanse air more frequently than your central HVAC system.

If your allergies have been acting up and you can’t remember the last time your system was serviced and your indoor air quality tested, contact our professional experts at Bruno Air! We service all of Florida, including Tampa, Orlando, Kissimmee, Sarasota, Naples, Marco Island, and more!

 

Why Clean Air in Your Home Matters

Have you ever wondered just how important clean air is? Stop wondering and know the facts: air quality in your Florida home isn’t something to take lightly. If you don’t already have allergies, asthma, or other upper respiratory problems, you may not think much about what is floating around your rooms. Yet air quality has a direct impact on your everyday health.

Why Clean Air Matters

Airborne irritants not only aggravate allergies and asthma symptoms, they can cause respiratory problems and illness if left unchecked. Keeping your air clean can alleviate symptoms for those sensitive to airborne irritants, and prevent health concerns in those who aren’t. The best way to prevent airborne allergens is to make sure your air conditioning or HVAC system is properly filtered and running efficiently, but there are also additional steps you can take within your home to maintain an optimal environment.

How to Maintain Clean Air in the Home

If you find yourself coming across lingering particles, dander, and dust or you’re sniffling and sneezing more, then you’ll want to go through our Clean Air Checklist:

  • A Clean House is a Happy House! Clean your home on a regular basis. Not only does a clean home feel better mentally, it also helps clear your environment of dust, allergens, pet hair, and germs that can affect you and your family’s health. Make sure you wipe off fan blades as well, as dust tends to gather on top of them.
  • Easy, Breezy. Ceiling fans or creating a draft through open windows can help provide circulation for the air in your home, which can prevent stagnancy.
  • Purify Your Home. An air purifier can go a long way in helping you breathe easier, and works well when coupled with an efficient AC unit.
  • In With the Good; Out with the Bad. Make sure you change your air filters every 1-3 months. You should check your filter monthly to determine whether or not it needs to be changed.
  • Oh, the humidity! Keeping the humidity reduced in your home can prevent mold and mildew from thriving. Dehumidifiers can work in tandem with your AC or HVAC system to maintain a clean air environment.

Your air conditioning or HVAC system also plays a tremendous roll in elevating and maintaining the air quality in your home. If it’s been awhile since your system has been maintained or you would like to consult a professional on the right dehumidifier or purifier to couple with your air conditioning unit, contact our experts at Bruno Air! We service all of Florida, including Tampa, Orlando, Kissimmee, Sarasota, Naples, Marco Island, and more!

Signs of Mold in Your Home

Humidity is an ever-present reality in Florida. While we can’t change the climate outdoors, we’re lucky to live in an age where we can control the temperature and humidity within our own domain: the home. Controlling the humidity level within our walls is just as important as maintaining the temperature. Should the humidity build up too high, your haven from the outdoors could become a breeding ground for mold. These types of fungi can pose serious health risks to humans and pets, especially to anyone who suffers from allergies, asthma and other respiratory ailments.

6 Tell-Tale Signs of Mold

Fungus is resilient. It can grow on any type of organic matter. This includes anything from insect droppings, to wood, to any moist surface in your home. Most fungi are invisible to the naked eye until it populates into colonies. This means once you’ve seen it, the fungus has already settled in. These organisms can remain alive in a dormant state until RH (humidity) levels and temperatures trigger growth. Signs of high RH levels include:

  • Musty smells
  • Window Condensation
  • Rooms Feel Stuffy or Clammy
  • Increased Allergic Reactions or Asthma Attacks
  • Moisture Damage (IE: Rotting Wood)

Preventing Mold in Your Home

Keeping your AC equipment well maintained and running smoothly is one of the most effective ways to control humidity and prevent mold and fungus from building up inside your home. Both the Environmental Protection Agency (EPA) and the American Lung Association (ALA) recommend that homeowners have their air conditioners professionally serviced regularly.

If it’s been awhile since your air conditioning unit has been serviced, give us a call! We’ll look over the components of your cooling system, from the air filter to the ductwork, and ensure they are cleaned and serviced. We make the homes we service in Sarasota, Naples, Bonita Springs, Estero, Marco Island, and beyond are safe, healthy and comfortable.

Whether you want to schedule service for your existing HVAC systems or you’d like to explore additional air quality solutions, give us a call at 239-908-4704. We’ll be happy to help!

Improve Home Air Quality with House Plants

Indoor air quality is a concern for many homeowners. Whether you have health problems that call for careful attention to the air you breathe or you simply prefer a healthy and organic way of life for your home, Bruno Air is here to offer solutions. We recommend every home starts with a dependable and environmentally friendly AC or HVAC system. However, there are a few additions you can make alongside these systems to improve the air quality within your home, including house plants!

Why Should I Include House Plants in My Home?

Plants are natural air filters. They’re an excellent second line of defense because they can absorb the gasses your air filter or air purifier cannot. Remember those early science classes that taught us how plants absorb carbon dioxide and exchange it with oxygen? Consider this concept, but expand upon it. Below is a list of plants that remove several different gasses that could invade your home:

Azalea: an attractive plant excellent at combating formaldehyde, which comes from construction materials such as foam insulation or plywood
Gerber Daisy: removes trichloroethylene (a byproduct of dry cleaning), filters the chemical benzene (from tobacco smoke), gasoline, and industrial products such as ink
Spider Plant: a low maintenance and hardy plant that filters benzene, formaldehyde, carbon monoxide, and xylene
English Ivy: removes chemicals released by synthetics and common household pollutants like formaldehyde and benzene
Chrysanthemum: filters benzene
Boston Fern: provides your home a natural humidification while removing pollutants
Areca Palm: humidifies the home while removing formaldehyde and xylene
Aloe Vera: Not only does aloe serve as a natural air cleaner, it produces a healing gel often used to treat burns
Snake Plant: an amazing formaldehyde filter, this plant loves humid conditions like Florida
Golden Pothos: excellent at ridding your home of formaldehyde, it’s perfect for your garage or rooms that may be exposed to car exhaust
Red-Edged Dracaena: removes trichloroethylene (an industrial solvent), as well as formaldehyde and xylene
Peace Lily: battles potentially carcinogenic pollutants in the home while absorbing excess carbon dioxide
Chinese Evergreen: this plant filters and removes benzene and formaldehyde

Is Your AC or HVAC System In Need of An Upgrade?

Plants aren’t a cure-all to improving indoor air quality. If your air conditioning or HVAC system isn’t working properly, you may be allowing pollutants to circulate in your home that could affect your health and that of your family. Contact one of our customer service representatives at 239-908-4704 to set up an appointment with an experienced HVAC technician to inspect your system or provide you options on a newer, greener alternative.

How Can I Improve My Indoor Air Quality?

Indoor air quality matters. Poor, unfiltered air flow can harbor pollutants and mold that can aggravate allergies and even make you sick. Bruno Air offers three tips to help you improve and maintain the indoor air quality within your home.

Good Indoor Air Quality Requires Proper Filtration

Are you sneezing more lately? Sometimes the air quality improvement you need can be as simple as installing the right filter. If you go to the store, you’ll find a wide selection of air filters to choose from. These filters will range in quality. The key to choosing a quality product lies within the MERV rating. This rating system measures how closely the filter weeds out particles within your system’s air flow.

You’ll want to choose a residential filter that ranges between a nine and a 12 on the MERV scale. Don’t make the mistake of thinking a higher rating is better! Anything above a 12 can actually cause pressure issues inside your HVAC or air conditioning system.

Schedule Regular Preventative Maintenance

Did you replace your air filter only to find you’re still not breathing easily? Ask yourself when was the last time you scheduled a preventative maintenance appointment for your HVAC equipment. Last year? Never? If your answer is either of those, it’s time to pick up the phone!

Just like a car, air conditioning and HVAC systems require regular maintenance. After all, anything that runs 24/7 is going to experience wear and tear. Anticipate to have your air conditioner or heat pump serviced once a year to ensure optimum performance.

This tune-up service should include cleaning your coils and condensate pan. This keeps mold from invading your system and affecting your airflow. Duct cleaning should also be part of the checklist. Dust and other debris will collect inside your ducts over time, which inevitably gets swept up into the air as it flows through your system. It’s also helpful to have leaks diagnosed and sealed to keep insects, rodents and other contaminants out of your system.

Ask for Indoor Air Diagnostics

Sometimes the answer to indoor air quality issues isn’t so obvious. Asking a HVAC professional to test your indoor air can help pinpoint specific information about pollutants and problems in your home. Lab analysis provides additional information that can be analyzed for a more specific solution.

A great example is mold. Mold can aggravate allergy symptoms for many individuals. The determination of mold issues in a home can lead to a need for moisture control, especially in humid climates. Specific products such as UV lamps are available to help control mold inside HVAC equipment. Dehumidifiers are another option that provides a more comprehensive means of controlling humidity and mold inside a home.

Allowing mold to develop unchecked can lead to structural and decor damage. More importantly, it can negatively impact your health. Air conditioners can keep humidity in control even during heavy use, but mild climates like Florida’s may require supplemental dehumidification solutions on top of your system’s efforts.

To learn more about how you can improve the air quality in your home, give Bruno Air a call at 239.908.4704.

5 Benefits of an A/C Tune Up

While most of the country is being blasted with frigid temperatures, snow, and ice, here in Florida your air conditioner is working hard. Our few days of cold weather is going to dissipate as quick as it came and our temperatures will continue to climb. Get ready for that summer heat with an air conditioning tune up. When was the last time you pampered your HVAC unit? Before the summer months, treat your air conditioner and yourself to an A/C tune up. Air Conditioner tune ups can bring you endless benefits. Save money, cool your home, and feel better and more comfortable about your unit.

A/C Tune Ups can:

  • Save money on energy costs. Ensuring that your air conditioner is in top shape will prevent future problems and issues within your system.
  • Increase the lifespan of your unit. Air conditioners can be pricey and replacing them even more so. Bruno Air Conditioning installs and maintains your units regularly so they’ll last 10, 15, even 20 years.
  • Improve your air conditioners performance an A/C tune up. Identify problems and find their solutions quick to properly cool your home and your family.
  • Protect your friends and family with high quality indoor air quality. A poorly maintained air conditioner can release debris, dust, and harmful bacteria into your home, making the air unhealthy, particularly for those with respiratory problems.
  • Make the most of your warranty! Most manufacturers require your HVAC system to be serviced and regularly maintained a few times a year.

“Just as a tune-up for your car can improve your gas mileage, a yearly tune-up of your heating and cooling system can improve efficiency and comfort.” Says Energy Star. While there are certainly some steps that you can and should take to maintain your air conditioning system, such as regularly changing or cleaning the filters, it’s best to leave the tune-up process to a qualified HVAC professional.

Bruno Air Conditioning can troubleshoot for potential problems while performing the necessary checks and maintenance activities. Contact us today to schedule an appointment and take your first step towards total air conditioning control.

Dirty window sill and Kleenex box - depicting allergies in a home.

Is It Allergies Or Your Home?

Have you been feeling sick in your home? It may be allergies but it may be something more. Cool air from your air conditioner may feel fresh but it may not be healthy. If you find yourself or your family feeling strangely ill, your air conditioner and air quality may be the culprit. Poor indoor air quality can be a defining factor in your health. Be it recent construction, poor ventilation, or mold and mildew somewhere in your house, poor indoor air quality can cause health issues and overall discomfort.

Do you have Sick Building Syndrome? This may sound like something we just made up but we promise, it’s an actual thing. The Environmental Protection Agency uses this to describe situations in which building occupants experience acute health and comfort effects that appear to be linked to time spent in a building, but no specific illness or cause can be identified.

Causes include:

  • Inadequate ventilation
  • Chemical contaminants from indoor/outdoor sources
  • Biological contaminants

Protect yourself and your family with an Indoor Air Quality test from Bruno Air Conditioning. Start 2015 on a healthy note for the whole family. Our technicians are professional experts that know the ins and outs of HVAC units, properties, and where issues may lie. A test can help identify the source of the problem and contribute to the solution. We also offer a comprehensive solution to holes and cracks in your air ducts (a prime reason for poor indoor air quality). Innovative new technology from Aeroseal fills and seals the problem areas in your air duct from the inside. No hassle, no problem!

If your air conditioner doesn’t seem to be the culprit, consider the following causes:

  • Do you open the windows? How long, how often?
  • Do you or does a member of your family smoke indoors?
  • Do you have any pets that you or a member may be allergic towards?

Bruno Air Conditioning is serving all of Florida and beyond. Contact us to schedule an appointment today!

Bruno Air Technician Testing Air Conditioning

Preventative Maintenance Keeps You Cool

 

Every HVAC system needs some TLC!  The parts in most HVAC systems only last 15-25 years. A worn or malfunctioning part affects the performance of the entire system, resulting in inefficient operation, higher energy bills and a shorter service life. Depending on the type of system, some factors will impact HVAC efficiency more than others.

Preventive Maintenance 

The best and most economical step that you can take to optimize HVAC efficiency is to enroll in a preventive maintenance plan. Proper maintenance includes checks and adjustments for each operating part as well as diagnostics that analyze the effectiveness of the entire system. Potential problems are addressed right then, preventing future problems.

Forced-Air Heating & Cooling Systems

Central HVAC systems rely on a branching network of air ducts to circulate conditioned air through your home or business. Over time, leaks and gaps can develop, particularly at connective points. The Environmental Protection Agency reports that up to 20% or more of the air that passes through ductwork can be lost to leakage. That’s 20 cents of every dollar that you spend on heating and cooling. A professional duct infiltration test can measure the amount of ductwork leakage. If results indicate a significant drop in pressure, sealing and insulating the ducts will eliminate leaks and substantially slow HVAC efficiency decline.

Other Factors 

Dirty filters or evaporator coils in an air conditioner are also common problems that negatively affect the system’s performance. Heating systems that operate by burning natural gas, propane or oil depend on regular maintenance to keep them operating safely. Without proper care, the corrosive by-products generated during the combustion process can cause holes and leaks to develop. This not only wastes energy and drives up heating costs but can pose serious fire and health hazards as well.

Bruno Air Conditioning offers preventative maintenance for all of you HVAC needs. Contact us today to see how we can help you!

Park and pond in the fall with park benches and falling leaves.

Pamper Your HVAC Unit This Fall

Fall is here! Well, a Florida fall! The days are getting a little cooler and it’s been a blessing after a hot and wet summer! Thank your air conditioner this November with a day at the HVAC spa. There are various things you can do to pamper your air conditioner. Give your air conditioner a break and open up those windows and doors (if your have a screen! You still want to keep those creepy crawlies out!) Your air conditioner has worked hard, why not reward it with some preventative maintenance.

A Clean Air Conditioner is a Happy One

Air filters can block airflow and reduce your system’s efficiency by 5% or more! Preventative maintenance and a nice cleaning can reduce the buildup and keep your air conditioner running like new. Change your air filters after our long summer and maintain a healthy air flow. Make sure your outdoor units are protected from debris and foliage.

Treat Your HVAC to Aeroseal

Bruno Air Conditioning is pleased to offer Aeroseal, an innovative new technology that seals your air ducts from the inside. Aeroseal Duct Sealing is a simple six step process that can fill holes and cracks within your air duct. Air duct leaks also pose health concerns. A leak contributes to poor indoor air quality by allowing dust and other harmful particles inside your home. According to the EPA, most people spend roughly 90% of their lives indoors. This makes indoor air pollution one of the five most urgent environmental problems facing the United States.

Maintain Temperatures

Aeroseal will help you maintain a cool temperature indoors but you can help it along the way by keeping your temperatures consistent. With cooler air outside, consider giving your air conditioner a much deserved break. Keeping a consistent temperature day and night can also create a comfortable environment as well as improve the lifespan of your system.